i3 Simple

i3 Simple: Redefine Your Call Center with AI

What is i3 Simple?

i3 Simple provides an AI-powered virtual call assistant designed for solopreneurs and small business owners. It automates call handling, routing, and messaging, allowing you to focus on growing your business or enjoying personal time.

Key Benefits:

• Never miss an important call.
• Reduce wait times by 73%.
• Reduce training time by 52%.

How does i3 Simple work?

i3 Simple uses AI to handle incoming calls, understand context, and provide smart responses. The AI assistant learns from each interaction, becoming more effective over time.

Core Features:

• AI Call Assistant: An intelligent virtual assistant that handles incoming calls and provides smart responses. Ideal for after-hours coverage and managing high call volumes.
• Smart Call: A dialer that allows you to make phone calls from your laptop anywhere, anytime.
• Drag-and-Drop Call Flow Builder: Design custom call flows without coding using a visual builder. Create sophisticated call routing paths, IVR menus, and response scenarios.
• Unified Phonebook Manager: Keep all your contacts organized in one system. Import contacts from any source, create custom groups, and track every interaction.
• Multi-Device Number Management: Manage multiple phone numbers across different countries and devices. Assign numbers to specific teams or campaigns and track usage.
• Agent Workspace: A powerful yet intuitive interface for agents to handle calls, access customer information, take notes, and follow scripts (currently under development).

Why is i3 Simple important?

i3 Simple helps businesses improve efficiency and customer service by automating call center operations. By automating repetitive tasks and providing agents with the tools they need, i3 Simple allows businesses to focus on more strategic initiatives.

Key Capabilities:

• Receives calls.
• Offers menu options.
• Handles AI conversations.
• Captures data.
• Sends SMS notifications.
• Provides voice responses.
• Eventually hangs up.

How to use i3 Simple?

1. Design custom call flows using the drag-and-drop builder.
2. Import contacts into the unified phonebook manager.
3. Manage multiple phone numbers using the multi-device number management feature.
4. Train your AI call assistant to provide smart responses.

Who is i3 Simple for?

i3 Simple is perfect for solopreneurs and small business owners who want to automate their call center operations and improve customer service. It is also ideal for businesses with high call volumes or those that need after-hours coverage.

Suitable for:

• Solopreneurs
• Small businesses
• Businesses with high call volumes
• Businesses that need after-hours coverage

Cost-Effective Excellence:

i3 Simple helps you maximize your resources without compromising service quality. Through intelligent automation and optimized workflows, your team can handle higher call volumes while reducing operational costs.

Level Up Your Call Center Game

i3 Simple is built on enterprise-grade cloud infrastructure, ensuring your call center never misses a beat. The system automatically analyzes every interaction for compliance, sentiment, and resolution quality.