Feedyou

Feedyou: Conversational AI Solutions for Enhanced Customer & Employee Experience

What is Feedyou?

Feedyou is a platform that offers AI-powered chatbots and voicebots designed to improve communication, automate tasks, and reduce costs for businesses. They provide solutions for customer service, HR, e-commerce, and more, helping companies create better relationships with customers and employees.

Key Features and Solutions

• AI Chatbot: Seamless communication across websites, mobile apps, and messaging channels.
• AI Voicebot: Reduces call costs with inbound and outbound voice assistants, smart routing, and sentiment analysis.
• AI Emailbot: Manages inboxes by classifying emails, forwarding them automatically, and crafting responses.
• AI Knowledge Base: Connects different data sources, systems, and channels for customer, live agent, and employee support.

How Feedyou Works

Feedyou's platform provides a centralized location for managing all AI-driven communication solutions. It allows businesses to design, deploy, and update chatbots and voicebots independently. The platform integrates with various systems, including HR systems like SAP SuccessFactors, and offers detailed reporting to monitor performance and educate employees.

Why is Feedyou Important?

• Cost Reduction: Automates tasks and reduces the workload on human agents, leading to significant cost savings.
• Improved Customer Experience: Provides 24/7 support and resolves queries without human assistance.
• Enhanced Employee Experience: Automates onboarding processes and provides quick access to information.
• Lead Generation: Acquires additional leads through targeted marketing campaigns.
• Efficient Recruitment: Prescreens candidates and guides them through job details, improving the efficiency of the recruitment process.

Use Cases

Feedyou's solutions are versatile and can be applied across various industries and departments:

• Customer Service: Automating responses to frequently asked questions, resolving issues, and guiding customers through websites and apps.
• HR & Back Office: Automating employee onboarding, managing internal helpdesks, and conducting satisfaction surveys.
• E-commerce: Assisting customers with product selection, order tracking, and resolving post-purchase issues.
• Recruitment: Prescreening candidates, providing job details, and scheduling interviews.

Customer Success Stories

Here are some customer success stories that highlight the effectiveness of Feedyou's solutions:

• MONETA Money Bank: Voicebot Tom manages up to 25% of all requests, reducing contact center costs by 10%.
• Toyota Czech Republic: Virtual assistant Anna resolves 68% of queries without human assistance.
• SKODA AUTO: Automates 95% of employee onboardings.
• Grafton Recruitment: Prescreens over 22,000 candidates with a 52% conversion rate.
• Foxconn: Voicebot Lexi reduces password recovery time from 3 days to 2 minutes.
• Police of the Czech Republic: Recruitment chatbot is 3x more effective than traditional recruitment channels.
• Tesco Mobile: Chatbot assists the call center, balancing chatbot and live operator interactions.
• Swiss Life Select: Chatbots manage over 45% of queries without human assistance for financial advisors and managers.

How to Get Started with Feedyou

1. Free Consultation: Contact Feedyou for a free consultation to discuss your specific needs and challenges.
2. Explore the Platform: Discover the features and capabilities of the Feedyou Platform.
3. Get a Free Trial: Test the platform and see how it can benefit your business.

Feedyou Platform Features

Feedyou platform helps you design, deploy and update new chatbots and voicebots quickly based on your needs and data reports. Here are some features:

• Solutions
• Platform
• Case Studies
• Pricing

Pricing

Feedyou offers custom solutions. You can contact Feedyou to get a custom quote.

Conclusion

Feedyou stands out as a versatile and effective AI solution for businesses looking to enhance customer and employee experiences. By automating tasks, reducing costs, and improving communication, Feedyou helps companies build stronger relationships and achieve greater efficiency. With its proven track record and numerous success stories, Feedyou is a reliable partner for businesses seeking to leverage the power of conversational AI.