Tether

What is Tether?

Tether is a website widget designed to streamline product feedback and bug reporting for teams. It enables users and team members to report feedback directly from the product, offering features like in-app screen capture, data-rich reports, and seamless integrations with tools like Slack and Notion.

How does Tether work?

Tether works by adding a widget to your website or web application. This widget allows users to easily record their sessions, capture screenshots with markup options, and provide detailed feedback. The tool automatically grabs technical data, providing developers with the information they need to resolve issues quickly.

Key features include:

• In-App Screen Capture: Record screens, capture screenshots, and markup feedback directly within the application.
• Data-Rich Reports: Automatically collect technical data to help developers pinpoint and resolve issues.
• Seamless Integrations: Integrate with tools like Slack and Notion to keep your team updated and organized.
• Organized Feedback: Provide a single source of truth for all feedback, eliminating the need to dig through emails or Slack threads.
• Chrome Extension: Option to use a Chrome extension for quick setup without installing JavaScript.

Why Choose Tether?

Tether eliminates the inefficiencies of traditional bug reporting methods that involve multiple tools like MS Paint, Loom, Slack, and Asana. By consolidating these functions into a single platform, Tether saves time and ensures that all feedback is organized and easily accessible.

User Testimonials

• Rachael McLean, Director of Product: "Tether is the perfect tool for product feedback. It is intuitive and was easily used with multiple stakeholders. Integrating Tether into our staging environment was simple."
• Gordon Frayne, Co-founder, Aztech: "Tether has saved us huge amounts of time, and it's great to have a record of all feedback in one place. I would definitely recommend Tether if you are an agency, or tech company that builds software."
• Samuel Darwin, CEO, Joy Technologies: "Tether replaces all of those tools and makes bug reporting 10x easier."

Who is Tether for?

Tether is ideal for:

• Web Agencies: Streamline testing and review processes for web projects.
• SaaS Companies: Collect and organize feedback from users to improve the product.
• Development Teams: Simplify bug reporting and accelerate development timelines.
• Product Managers: Gather insights and manage feedback efficiently.

How to use Tether?

1. Installation: Install Tether via a JavaScript code snippet or use the Chrome extension.
2. Feedback Collection: Users and team members can report feedback directly from the website using the widget.
3. Integration: Connect Tether with tools like Slack and Notion for seamless workflow integration.
4. Review and Resolution: Developers can review the data-rich reports and resolve issues quickly.

Frequently Asked Questions

• Why do I need to add this to my website or web-app? Tether helps teams build faster by making it easier to report and resolve feedback, keeping everything organized and aligned.
• Who is Tether for? Tether is built for teams of all sizes, especially helpful for web agencies and SaaS companies.
• How is Tether installed? Install via a JavaScript code snippet or use the Chrome extension.
• Does the Tether widget work on mobile? Yes, it works on all responsive web-apps.

In summary, Tether is a comprehensive feedback tool that simplifies bug reporting and enhances team collaboration, making it easier to build better products faster.