Purpal.ai

Purpal.ai: Your 24/7 AI Receptionist

What is Purpal.ai?

Purpal.ai is an AI-powered receptionist designed for small businesses, particularly those in the service industry. It answers calls, books appointments, and handles customer inquiries 24/7, ensuring that businesses never miss another booking.

How does Purpal.ai work?

Purpal.ai uses AI to understand customer intent and intelligently route conversations. Here's a breakdown of how it handles each call:

1. Professional Call Reception: Purpal.ai answers incoming calls within two rings with a personalized greeting, using your business name and services. Example: "Hi! You've reached Bella's Hair Studio. I'm Sarah, the AI assistant here to help you book an appointment..."
2. Smart Conversation Routing: The AI understands customer intent and directs conversations to the appropriate flow, whether it's a new booking, rescheduling, general questions, or a transfer to a human staff member for complex inquiries.
3. Live Calendar Booking: Purpal.ai integrates with Google Calendar to check real-time availability and instantly book appointments. It also collects customer information and sends a booking confirmation.
4. Automatic Sync & Analytics: Every call is transcribed, analyzed, and synced to your dashboard, providing insights into booking conversions, call outcomes, and customer interactions.

Key Features of Purpal.ai

• 24/7 Availability: Captures after-hours bookings when competitors are unavailable.
• Seamless Staff Integration: Complex inquiries are transferred to staff with full context, while simple requests are handled automatically.
• Real-time Calendar Integration: Checks your Google Calendar for availability and books appointments instantly.
• Automatic SMS Confirmations: Sends automatic reminders to customers.
• Call Analytics and Transcripts: Provides insights into call outcomes and customer interactions.

Why is Purpal.ai important?

Purpal.ai helps service businesses:

• Capture Every Booking: Never lose a booking to voicemail again.
• Improve Client Service: Answer questions about services, pricing, and availability around the clock.
• Grow Revenue: Capture more bookings and improve efficiency without hiring additional staff.

Who is Purpal.ai for?

Purpal.ai is ideal for:

• Salons
• Med Spas
• Medical Offices
• Fitness Studios
• Other Service Businesses

How to use Purpal.ai?

Setup is quick and easy, taking only about 15 minutes:

1. Connect your Google Calendar.
2. Add your business information.
3. Start capturing every booking.

No technical skills are required.

Pricing

Purpal.ai offers a free trial. Contact them to learn more about pricing options and personalized demos.

What makes Purpal.ai stand out?

Purpal.ai stands out due to its:

• Complete Automation: Handles the complete customer journey, from the initial call to appointment confirmation.
• Human-Like Conversation: Uses AI to create natural and engaging conversations with customers.
• Seamless Integration: Integrates with existing tools like Google Calendar.

Purpal.ai helps small businesses focus on delivering exceptional service by taking care of the routine tasks of answering phones and booking appointments. It’s like having a dedicated receptionist available 24/7, without the cost of hiring additional staff. By capturing every booking and handling customer inquiries efficiently, Purpal.ai can significantly boost revenue and improve client satisfaction.