Smith.ai: 24/7 AI Receptionists & Live Human Agents

Smith.ai

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Type:
Website
Last Updated:
2025/11/08
Description:
Smith.ai provides AI-powered and live receptionist services for businesses, offering 24/7 call answering, lead capture, and appointment scheduling. It combines AI and human agents to ensure calls are always answered.
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AI receptionist
live call answering
lead capture
virtual assistant
24/7 support

Overview of Smith.ai

Smith.ai: The Most Powerful AI Receptionist for Your Business

What is Smith.ai?

Smith.ai offers a combination of AI-powered and live human receptionists to help businesses grow faster by capturing and converting more leads. Since 2015, they have been providing call answering, intake, and scheduling services for small to mid-sized businesses.

How does Smith.ai work?

Smith.ai's AI Receptionist navigates complex calls accurately, efficiently, and personably, with professional live agents available on-demand, 24/7. The service is tailored to the unique needs of each business through custom instructions and call playbooks.

Key Features and Benefits:

  • 24/7 Call Coverage: Ensures that calls are always answered, whether it's after-hours or during peak business hours.
  • AI and Live Agent Hybrid: Combines the efficiency of AI with the personal touch of live agents for high-quality call handling.
  • Custom Instructions: Tailors call playbooks to the specific needs of your business.
  • Scalability: Scales instantly with customer demand, providing the flexibility needed for growing businesses.
  • Integration: Seamlessly syncs call data across 7,000+ integrations, updating your CRM, booking appointments, and triggering custom workflows automatically.
  • Lead Capture and Qualification: Captures and qualifies leads effectively, ensuring no potential customer is missed.
  • Cost-Effective: Offers lower operational costs compared to traditional human receptionists.

Why Choose Smith.ai?

  • Best-in-Class AI Call Handling: Smith.ai's AI Receptionist handles calls accurately and efficiently.
  • Top-Notch Support: North America-based technical and client support teams provide experienced assistance.
  • Extensive Integrations: Integrates with a wide range of CRM and software systems.
  • Proven Results: Trusted by over 4,000 business clients and has handled over 20 million calls.

Who is Smith.ai for?

Smith.ai is suitable for:

  • Small Businesses
  • Law Firms
  • Home Services (e.g., Plumbing, Cleaning)
  • Cyber Security Firms
  • Marketing Agencies
  • And many other industries

How to use Smith.ai?

  1. Sign Up: Create an account on the Smith.ai website.
  2. Customize: Work with the client onboarding team to tailor call playbooks to your business needs.
  3. Integrate: Connect Smith.ai to your CRM and other software systems.
  4. Go Live: Start using Smith.ai to handle your calls 24/7.

Customer Testimonials:

  • Jeremy Treister from CMIT Solutions: "Smith.ai is our inbound sales team. Having a trained and personable voice has transformed our ability to answer the phone and convert callers to clients."

Pricing:

  • AI Receptionist: Starting at $95.00/month.
  • Human Receptionists: Starting at $292.50/month.

Smith.ai offers a 30-day money-back guarantee, allowing businesses to try the service risk-free.

In conclusion, Smith.ai provides a powerful solution for businesses looking to improve their call handling, capture more leads, and provide excellent customer service. By combining AI and live agents, Smith.ai ensures that every call is handled professionally and efficiently.

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