Frontdesk
Overview of Frontdesk
Frontdesk: The 24/7 AI Receptionist for Businesses
What is Frontdesk?
Frontdesk is an AI-powered virtual receptionist designed to handle incoming calls, schedule appointments, and provide seamless customer service 24/7. It is trusted by over 10,000 businesses to enhance customer interactions and streamline operations.
Key Features of Frontdesk
- 24/7 Call Answering: Never miss a call again with Frontdesk's AI receptionist, which operates round the clock.
- Appointment Scheduling: Automatically schedules appointments and sends custom links to callers.
- Human-Like Interaction: The AI receptionist sounds like a real human, providing a natural and professional experience.
- Advanced Analytics: View call transcripts, text history, and voicemails directly from the admin dashboard.
- Seamless Integration: Integrates with leading scheduling tools and CRM systems for enhanced functionality.
How Does Frontdesk Work?
Frontdesk uses advanced AI technology to understand and respond to caller inquiries. It can handle complex questions, schedule appointments, and even send personalized text messages during calls. The system is designed to be easy to set up and can be customized to fit the specific needs of your business.
How to Use Frontdesk?
- Setup: Create and launch your AI receptionist in just five minutes.
- Customization: Tailor the receptionist's knowledge base and greeting phrases to match your business.
- Integration: Connect Frontdesk with your existing scheduling tools and CRM systems.
- Monitoring: Use the admin dashboard to monitor calls, texts, and appointments.
Why Choose Frontdesk?
- Cost-Effective: Frontdesk is significantly cheaper than hiring a human receptionist.
- Reliable: Operates 24/7 without breaks or downtime.
- Efficient: Handles multiple calls simultaneously, ensuring no missed opportunities.
- Scalable: Suitable for small businesses and large enterprises alike.
Who is Frontdesk For?
Frontdesk is ideal for businesses of all sizes that want to improve their customer service and streamline their operations. It is particularly useful for:
- Small Businesses: Looking to reduce costs and improve efficiency.
- Large Enterprises: Needing a scalable solution for high call volumes.
- Call Centers: Requiring advanced features and integrations.
Best Way to Enhance Customer Service?
Frontdesk offers a comprehensive solution for businesses looking to enhance their customer service. With its advanced AI technology, seamless integration, and cost-effective pricing, Frontdesk is the best way to ensure your business never misses a call again.
Customer Testimonials
- Jake Kaplan, CFO, Garman Homes: "Since launching Frontdesk full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
- Ken Bowen, CEO, Trade Recalls: "In the first five days using AI Frontdesk outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
- Todd Dusenberry, CEO, Provest Realty: "We get about 400 calls a week, and before Frontdesk the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator."
Pricing Plans
- Starter Plan: $79/month (billed annually) – Includes setup in minutes, 100+ premium voices, and basic features.
- Pro Plan: $119/month (billed annually) – Includes advanced features, unlimited workflows, API integrations, and detailed data analytics.
- Custom Pricing: For larger businesses with high call volume, multiple locations/seats, or privacy/integration requirements.
Frequently Asked Questions
- What is Frontdesk?: My AI Front Desk is a virtual receptionist software for small businesses to automate scheduling and Q&A over the phone.
- Is setting up and integrating easy?: Yes, it takes less than five minutes to build and launch your AI receptionist.
- Do you offer solutions for live call centers?: Yes, we also offer enterprise solutions for call centers, with various forwarding options to help clear your queue.
- Can I try it out first?: Yes, you get 10 credits to test your receptionist.
- Do you have an enterprise plan?: Yes, we work with large enterprises. To talk to a person, book a call with sales here.
Conclusion
Frontdesk is a revolutionary AI-powered receptionist that offers businesses a cost-effective and reliable solution for handling incoming calls and scheduling appointments. With its advanced features, seamless integration, and 24/7 operation, Frontdesk is the perfect tool for enhancing customer service and streamlining operations.
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