Maze

What is Maze?

Maze is a user research platform designed to provide rapid user insights for product development. It allows teams to conduct user interviews, usability tests, and surveys efficiently, enabling data-driven decisions throughout the product lifecycle.

How does Maze work?

Maze streamlines the user research process by offering a range of tools and features:

• AI-Moderated Interviews: Automated interviews that maintain trust and nuance across different time zones and languages.
• Recruitment Tools: Options to recruit participants from your own community or access Maze's panel of top-tier panelists.
• Usability Testing: Validate the usability of prototypes with real users before development.
• Surveys: Measure customer satisfaction and gather feedback on new ideas.
• Automated Reporting: Generate ready-to-share reports with AI-powered summaries and themes.
• Data Analysis: Detailed path analysis and visual heatmaps to understand user behavior.

Key Features and Benefits

AI-Powered Research

Maze leverages AI to moderate interviews, automate summaries, and identify key themes, reducing manual work and accelerating insights generation.

Rapid Insights

Collect and incorporate feedback quickly at all stages of development. Research that used to take weeks can now be done in hours.

Team Collaboration

Empower the entire product organization to collect user insights easily, regardless of research maturity level.

Data-Driven Decisions

Build influence and involve stakeholders with clear, evidence-based recommendations.

Enterprise-Grade Security

Ensure data security with encrypted transmission, access control, and GDPR compliance.

How to use Maze?

1. Create a study: Design your user interview, usability test, or survey.
2. Recruit participants: Choose from your own community or Maze's panel.
3. Collect data: Run the study and gather user feedback.
4. Analyze results: Use Maze's automated reports and data analysis tools.
5. Share insights: Present findings to stakeholders and make data-driven decisions.

Why choose Maze?

Maze offers several advantages over traditional user research methods:

• Speed: Get insights in hours instead of weeks.
• Efficiency: Automate tasks and reduce manual work.
• Scale: Conduct research with large sample sizes.
• Collaboration: Empower the entire team to participate in research.

Who is Maze for?

Maze is suitable for:

• Product managers: To validate product ideas and gather user feedback.
• UX designers: To test the usability of designs and prototypes.
• Researchers: To conduct in-depth user research studies.
• Marketing teams: To measure customer satisfaction and gather feedback on marketing campaigns.

Customer Stories

Companies like are using Maze to:

• Reduce the time and cost of usability tests.
• Surface insights that have an immediate impact on their work.
• Consolidate research in one place and make it visible for everyone.
• Supercharge their product design process and drive faster turnaround times.

Pricing

Maze offers various pricing plans to suit different needs. Check the website for more details.

Best way to conduct User Research?

The best way to conduct user research is by using a platform like Maze to automate the process and drive faster results. It is also important to clearly define your research goals, target the right participants, and use the appropriate research methods.

By leveraging AI and automation, Maze accelerates the user research process, empowering teams to make informed decisions and build better products faster. Its comprehensive set of features makes it a valuable tool for any organization looking to improve its user research capabilities.