ListenUp!

ListenUp!: Automate Customer Feedback with AI in Notion

What is ListenUp!? ListenUp! is an AI-powered tool designed to centralize and automate customer feedback directly within Notion. It helps product teams gain deeper insights into their users by collecting, organizing, and analyzing qualitative data efficiently. By connecting customer-facing tools, ListenUp! provides a 360° view of user feedback, enabling teams to make informed product decisions and build features that matter.

How does ListenUp! work?

ListenUp! works by integrating with various customer feedback sources, such as support tickets, sales interactions, and marketing channels. It uses AI to:

• Import Feedback: Connects to tools like Zendesk, Salesforce, and Intercom to gather feedback from multiple sources.
• Extract Insights: Employs AI to filter noise, identify relevant feedback, and classify insights based on features, priority, and custom tags.
• Group Insights: Automatically groups similar feedback together to reveal hidden patterns and common issues.
• Access Everything in Notion: Integrates seamlessly with Notion, allowing users to create custom views, link insights to roadmaps, and close the feedback loop by notifying users when features are implemented.
• AI Chat: Use AI chat to answer any questions about feedback, insights, users and companies

Key Features and Benefits

• Centralized Feedback: Consolidates all feedback in Notion, providing a comprehensive view of user opinions.
• AI-Powered Automation: Automates tedious tasks like classification and analysis, saving hours of manual work.
• Hidden Pattern Discovery: Reveals hidden patterns in feedback through AI-driven grouping and analysis.
• Improved Feature Retention: Helps teams build features that users actually want, leading to increased feature retention.
• Revenue Growth: Drives revenue growth by enabling teams to make data-driven product decisions.
• Seamless Integration: Integrates with popular tools like Zapier, allowing for easy data transfer and workflow automation.

Who is ListenUp! for?

ListenUp! is ideal for:

• Product Teams: Helps product managers understand user needs and prioritize features.
• Key Account Managers: Provides insights into key accounts, allowing for personalized support and engagement.
• Support Teams: Streamlines feedback collection and analysis, enabling faster issue resolution.
• Sales & Marketing Teams: Helps sales and marketing teams understand user needs and tailor their messaging accordingly.

Pricing

ListenUp! offers several pricing tiers to suit different needs:

• Starter: $29/month, best for user interviews and simple feedback management.
• Pro: $99/month, best for analyzing feedback at scale from multiple sources.
• Enterprise: Custom pricing for larger organizations requiring enterprise-grade security and features.

Security

ListenUp! is committed to security and complies with GDPR and CCPA standards. It also offers end-to-end data encryption and ensures that user data is never resold or used for AI model training.

Conclusion

ListenUp! is a powerful AI-driven tool that helps teams automate customer feedback collection, extract actionable insights, and build better products. By centralizing feedback in Notion and leveraging AI for analysis, ListenUp! empowers teams to make data-driven decisions, improve feature retention, and drive revenue growth. If you're looking to streamline your feedback process and gain a deeper understanding of your users, ListenUp! is worth considering.