Intervo.ai

Intervo: Open-Source Voice & Chat AI Agents for Businesses

Intervo is an open-source platform that enables businesses to build powerful AI-driven voice and chat agents. It is designed to automate customer support, enhance user onboarding, and streamline internal help processes. With Intervo, businesses can leverage advanced AI capabilities to provide quick, accurate responses and improve overall customer satisfaction.

What is Intervo?

Intervo is a platform for creating AI voice agents that enhance services via chat and calls. These AI agents use advanced LLM technology to address customer challenges and improve business outcomes. It's an open-source solution aimed at simplifying customer support using AI.

How does Intervo work?

Intervo works by allowing users to define the purpose of their AI agent, add knowledge by uploading documents, select a voice using engines like ElevenLabs or Azure, and then publish and deploy the agent across various channels. It simplifies the process into four steps:

1. Define Purpose: Use a simple prompt to generate a custom workflow tailored to business needs.
2. Add Knowledge: Instantly train the agent on company data by uploading documents and files.
3. Select Voice: Choose from different voices using ElevenLabs or Azure.
4. Publish & Deploy: Publish the agent with a single click and embed it on any channel.

Key Features of Intervo

• Connect With Multiple LLM: Connect with top AI models like OpenAI, Claude, and Gemini to build powerful AI voice assistants.
• AI Workflow: Automate routine tasks and create intelligent workflows that enhance customer support and streamline processes.
• Choose Different Voice Engine: Personalize the AI agent’s tone and personality with industry-leading voice engines like ElevenLabs and Microsoft Azure.
• Twilio Integration: Seamlessly manage phone calls and engage with customers in real time.

Use Cases

• Automating Tier-1 Support: Handles FAQs, routes tickets, and solves common issues through voice or chat.
• Enhancing Onboarding Experience: Walks users through onboarding flows, answers setup questions, and ensures everyone gets started correctly.
• Internal Help Agent: Provides quick answers to internal questions related to IT support, HR policies, or tool access.

Who is Intervo for?

Intervo is designed for growing businesses and agencies looking to automate their customer support and streamline internal processes. It’s particularly useful for:

• Businesses aiming to reduce the workload on human agents.
• Companies seeking to improve customer onboarding and satisfaction.
• Teams looking to provide instant answers to internal queries.

Why Choose Intervo?

• Open-Source: Offers flexibility and customization options.
• Easy to Use: Simplifies the creation and deployment of AI agents with no code required.
• Scalable: Provides options for business growth with adaptable orchestration frameworks.
• Integration: Integrates seamlessly with existing tech stacks like CRM and telephony systems.

Intervo Pricing

Please refer to the Intervo.ai website for detailed pricing information.

Frequently Asked Questions

• What is Intervo.ai? Intervo.ai is a platform for creating AI voice agents that enhance services via chat and calls.
• How accurate is AI voice recognition? The accuracy of AI voice recognition depends on the engine used, but Intervo supports industry-leading options like ElevenLabs and Azure.
• How much time does Intervo.AI save for sales teams? According to Intervo, it can lead to a 73% reduction in closing time.

By providing these features and functionalities, Intervo.ai aims to revolutionize how businesses interact with their customers and manage internal processes using AI-powered voice and chat agents.