Triviat AI Bot

Triviat AI Bot: Your All-in-One Platform for AI Customer Support

Triviat AI Bot is a comprehensive AI-powered customer service platform designed to transform every customer touchpoint into a smart, seamless conversation. It handles voice and chat communication across all channels, working 24/7 in 50+ languages to cut costs and support at scale. With a focus on delivering human-like interactions, Triviat aims to unify all your customer conversations into one AI-driven workspace.

What is Triviat AI Bot?

Triviat AI Bot is an AI customer service solution that allows businesses to automate up to 80% of support requests while maintaining a high level of customer satisfaction. It's designed to integrate seamlessly with existing tools and provide support across multiple channels, including phone, SMS, email, WhatsApp, live chat, and social media.

How Does Triviat AI Bot Work?

Triviat operates through a three-step setup process:

1. Sign Up & Connect: The platform connects to preferred channels such as call, chat, email, WhatsApp, or SMS, ensuring customers can reach out on their terms.
2. Customize & Train: The AI agent's personality is shaped, including voice, avatar, tone, and behavior. By sharing business materials, the AI is trained to understand the business inside out.
3. Integrate & Scale: Triviat integrates with existing tools, allowing the AI to go live and handle conversations at scale.

Key Features and Benefits

• 24/7 Coverage: Provides round-the-clock support, ensuring customers receive assistance anytime.
• Multilingual Support: Communicates in 50+ languages, enabling natural interactions with a global customer base.
• Cost Reduction: Automates a significant portion of support requests, reducing operational costs.
• Easy-to-Use Dashboard: Offers real-time tracking of chats, calls, costs, and engagement metrics.
• Customizable Chat Widget: Allows the addition of a branded, AI-powered widget to websites for instant customer interaction.
• Easy-to-Train Chatbot: Simplifies setup by using provided content to train the AI for accurate customer support.
• Seamless Agent Handover: Transfers conversations to human agents with full context when needed.
• Seamless Integrations: Connects to over 5,000 apps and platforms to improve response times, reduce costs, and scale effortlessly.

Who is Triviat AI Bot For?

Triviat caters to a wide range of industries, including:

• Retail & eCommerce
• Travel & Entertainment
• Transportation
• Beauty Salons
• Dental Clinics
• Hotels & Restaurants
• Financial Services
• IT & SaaS
• Optical Shops
• Gaming

It is particularly useful for businesses looking to scale their customer service operations, reduce costs, and provide consistent support across multiple channels.

Why Choose Triviat AI Bot?

Triviat is committed to providing a seamless and efficient AI customer service experience. Here's why you should consider Triviat:

• Proven Results: Clients experience an average cost reduction of over 80%.
• Faster Resolution: Combining AI with human support results in 10.5x faster resolution times.
• Reduced Missed Communications: Achieves a 90% reduction in missed calls and unanswered chats.
• Scalable Enterprise Support: Offers solutions for massive volumes with integration with human agents and 30+ languages.

Pricing Plans

Triviat offers various pricing plans to accommodate different business needs:

• Starter: €75 per month
• SMB: €185 per month
• Premium: €375 per month
• Enterprise: Customized pricing

Additional channel pricing is available for web chat, email chat, WhatsApp chat, SMS, and social media.

What problems does Triviat AI Bot solve?

Triviat AI Bot addresses several critical issues faced by businesses today:

• High Customer Support Costs: By automating up to 80% of support requests, Triviat significantly reduces operational costs.
• Inconsistent Customer Service: Triviat ensures consistent, high-quality support across all channels and languages.
• Limited Availability: The AI bot provides 24/7 support, ensuring customers are always assisted, regardless of business hours.
• Scalability Challenges: Triviat enables businesses to scale their customer service operations without proportionally increasing costs or manpower.
• Inefficient Agent Handover: The seamless agent handover feature ensures that human agents receive complete conversation history, leading to faster and more effective resolutions.

Testimonials

Numerous clients have shared positive experiences with Triviat:

• Lena Schneider, CX Manager at Retail, DE: "Triviat AI Bot has revolutionized our customer support in retail, ensuring instant responses and happier customers—absolutely game-changing!"
• Mark Jansen, General Manager at Hotels chain, NL: "With Triviat’s voice AI agent handling guest inquiries 24/7, our front desk team can now focus on delivering exceptional in-person service."
• Rachel Carter, VP of Customer Success at SaaS, US: "AI Bot seamlessly handles our client onboarding and support requests, improving efficiency and cutting response times in half."

How to Use Triviat AI Bot?

Getting started with Triviat is straightforward:

1. Sign Up: Create an account on the Triviat platform.
2. Connect Channels: Integrate your preferred communication channels, such as phone, email, and chat.
3. Customize AI Agent: Personalize the AI agent with your brand's voice, avatar, and tone.
4. Train the AI: Provide relevant content and materials to train the AI on your business and industry.
5. Integrate with Tools: Connect Triviat with your existing CRM, ERP, and other essential tools.
6. Go Live: Launch your AI agent and start automating customer support interactions.

Conclusion

Triviat AI Bot offers a powerful and scalable solution for businesses looking to enhance their customer service operations. By providing 24/7 multilingual support, reducing costs, and ensuring consistent customer interactions, Triviat helps businesses create great conversations and build stronger customer relationships. Whether you’re in eCommerce, hospitality, or any other industry, Triviat is ready to speak your customer’s language and meet your team’s needs. If you're seeking to transform your customer support with AI, Triviat AI Bot is definitely worth exploring.