Credal

What is Credal?

Credal is an enterprise-grade secure AI agent platform designed to help businesses build and deploy multi-agent workflows with built-in security controls. The platform enables organizations to connect AI capabilities to their existing data sources, tools, and expertise while maintaining full compliance with enterprise security standards.

How Does Credal Work?

Credal operates as a comprehensive platform that integrates with various enterprise data sources and provides several key functionalities:

Data Integration Capabilities

• Pre-built Data Connectors: Out-of-the-box integrations with popular enterprise tools including Slack, GSuite, Notion, Microsoft, Salesforce, Confluence, and more
• Custom Data Connectivity: Support for custom or proprietary data sources with real-time synchronization and permission management
• Flexible File Support: Handles all common file formats including JSON, XML, CSV through managed ETL pipelines

Security and Compliance Features

• Permission Synchronization: Automatically syncs permissions across all source systems in real-time, integrated with SSO
• Auto Redaction Technology: Prevents PII, PHI, and PCI leakage by replacing sensitive information with placeholders before processing
• Comprehensive Audit Logging: Full audit capabilities for all generative AI activities including prompts, data access, and responses
• Regulatory Compliance: SOC 2 Type 2 compliant with support for GDPR, CCPA, and HIPAA requirements

Deployment Flexibility

• Cloud and On-Premise Options: Supports both deployment models to meet different enterprise requirements
• Policy Enforcement: Built-in oversight, auditing, and alerting for acceptable use policies

Core Functionality

Enterprise RAG Platform

Credal serves as an end-to-end Retrieval Augmented Generation (RAG) platform that supports:

• Semantic, keyword, and hybrid search capabilities
• Point-and-click integrations with automatic data refreshing
• Multiple deployment options including chat UI, enterprise search, and developer API

Developer API

Credal provides a flexible REST API that enables developers to:

• Send messages to agents (/v0/copilots/sendMessage)
• Upload documents via URLs (uploadDocumentUrl)
• Create document collections (createDocumentCollection)
• Search across document catalogs (searchDocumentCatalog)
• List authorized resources (listAuthorizedResources)

Multi-Model Support

• Model Agnostic: Supports latest models from OpenAI, Anthropic, Google, and other leading providers
• Interoperability: Drop-in support for common endpoints and popular libraries like LangChain
• Automatic Optimization: Handles performance, cost, and security logging automatically

Who is Credal For?

Credal is designed for enterprises across various industries including:

• IT Operations Teams: Needing secure AI-powered support and incident management
• Engineering Departments: Requiring AI-assisted development and code-related workflows
• Sales Organizations: Looking to enhance customer engagement with AI tools
• HR and People Teams: Needing AI-powered recruitment and employee support solutions
• Compliance-Sensitive Industries: Organizations requiring strict data protection and regulatory compliance

Practical Value and Benefits

Immediate Business Impact

According to customer testimonials, Credal delivers significant business value with one enterprise reporting 85% organizational adoption rates, making it one of their most loved tools.

Security and Risk Reduction

• Prevents data leakage through automated redaction and permission enforcement
• Improves overall security posture by protecting secrets, API keys, and credentials
• Provides comprehensive audit trails for regulatory compliance and security monitoring

Operational Efficiency

• Reduces development time with pre-built integrations and low-code tooling
• Enables rapid deployment of AI agents across multiple chat surfaces
• Automates complex workflows without requiring extensive developer support

Implementation Examples

Credal supports various practical applications including:

• IT Support Bots: Automated technical support and troubleshooting
• AML Assistants: Anti-money laundering compliance and monitoring
• Incident Timeline Bots: Security incident response and management
• Enterprise Search: Secure search across all company data sources

Technical Requirements and Integration

Credal integrates with enterprise monitoring and logging tools including Splunk, Prometheus, and Datadog. The platform supports real-time data synchronization and provides granular access controls that can be configured based on specific organizational needs.

Why Choose Credal?

Credal stands out as the only end-to-end enterprise RAG platform that combines:

• Enterprise-grade security built into every layer
• Comprehensive compliance capabilities out-of-the-box
• Flexible deployment options for diverse enterprise environments
• Proven adoption rates and immediate business impact
• Support for both large enterprises and scaling startups

The platform enables organizations to harness the power of generative AI while maintaining the security, compliance, and control requirements that enterprises demand.