Kore.ai

Kore.ai: Reimagine Your Enterprise with AI Agents

Kore.ai is an enterprise AI platform that enables organizations to transform their work, service, and processes through intelligent automation, orchestration, and AI insights. It provides a single AI ecosystem designed to reduce the friction and chaos of deploying AI agents, allowing businesses to accelerate their speed of operations.

What is Kore.ai?

Kore.ai is an AI-first company that provides an AI agent platform and pre-built AI agent solutions that embed AI where the value is. The platform allows enterprises to build, deploy, and manage AI agents at scale, integrating with various enterprise systems, data sources, and applications.

How does Kore.ai work?

Kore.ai's platform includes a variety of tools and capabilities, including:

• AI Agent Marketplace: Accelerates time to value with pre-built agents for various functions and industries, along with a wide range of agent tools, templates, and integrations.
• Enterprise Solutions: Provides AI solutions for work, service, and process automation.
• Kore.ai Platform: A standardized platform built for the demands of the enterprise, offering control and flexibility.
• Multi-Agent Orchestration: Enables intelligent coordination between multiple AI agents to handle complex workflows.
• Search and Data AI (Agent Context): Delivers real-time, contextual insights using agentic RAG (Retrieval Augmented Generation).
• No-Code & Pro-Code Tools: Allows users to build AI agents using visual drag-and-drop tools or code.
• AI Engineering Tools: Accelerates innovation with tools for AI engineering.
• Observability: Provides visibility into agent performance with tracing, analytics, and monitoring.
• AI Safety, Security, Compliance & Governance: Ensures comprehensive AI security, compliance, and analytics.
• Enterprise Integrations: Offers hundreds of pre-built enterprise integrations.

Why is Kore.ai important?

Kore.ai helps enterprises:

• Empower Employees: Providing AI agents that retrieve enterprise knowledge, automate workflows, and boost productivity.
• Revolutionize Customer Experiences: AI agents provide 24/7 support and human-like interactions across all channels.
• Streamline Business Operations: Autonomous agents orchestrate complex workflows and optimize processes.

Where can I use Kore.ai?

Kore.ai can be used across various industries and departments, including:

• AI for Work (HR, IT, Recruiting): Automating HR tasks, IT support, and recruitment processes.
• AI for Service: Providing customer support and improving customer experiences.
• AI for Process: Streamlining business operations and automating complex workflows.

Key Features and Benefits:

• Faster Time-to-Value: The AI agent marketplace and pre-built solutions allow for quick deployment and value realization.
• Control and Flexibility: The platform is agnostic and allows seamless connections to any AI model, data source, enterprise application, or infrastructure.
• Depth of Capabilities: The platform can adapt to every interaction, workflow, behavior, and enterprise ecosystem.

Customer Testimonials:

Leading organizations like Pfizer, Deutsche Bank, Eli Lilly, Morgan Stanley, and AMD have successfully deployed Kore.ai to achieve significant results:

• Pfizer: Deployed 60 AI agents across various departments, needing a scalable platform that continuously improves.
• Deutsche Bank: Evolved from a simple FAQ chatbot to a multi-jurisdiction automation strategy.
• Eli Lilly: Transformed their Tech@Lilly service desk, handling 70% of requests and boosting productivity.
• Morgan Stanley: Saving financial advisors 15-20 minutes per day, enabling them to reach out to customers more quickly and effectively.
• AMD: Enhanced how employees work, connect, and lead by integrating AI into their workplace.

Strategic Partnerships:

Kore.ai has strategic partnerships with Microsoft and AWS, integrating its platform with services like Amazon Bedrock, Amazon Q, Amazon Connect, Azure AI Foundry, Microsoft Teams, Microsoft 365 Copilot, and Microsoft Copilot Studio.

How to choose the right AI platform?

When selecting an AI platform, consider factors such as time-to-value, control, flexibility, depth of capabilities, and the vendor's experience in serving enterprise customers. Look for a platform that:

• Offers pre-built solutions and an AI agent marketplace.
• Provides a standardized platform that can handle the demands of the enterprise.
• Is agnostic and allows seamless integration with various AI models, data sources, and applications.
• Has the depth to adapt to every interaction, workflow, and enterprise ecosystem.

By providing a comprehensive platform with pre-built solutions, integration capabilities, and enterprise-grade security, Kore.ai empowers businesses to leverage AI at scale and drive innovation across their operations. It offers the tools and capabilities to transform work, service, and processes, ultimately accelerating the speed of business.

In conclusion, Kore.ai helps enterprises reimagine their businesses with AI Agents that embed AI where the value is, enabling them to automate workflows, enhance customer experiences, and streamline business operations.