Zaia

Zaia: AI Employees for 24/7 Customer Service, Support & Sales

What is Zaia?

Zaia is a no-code platform designed to create and manage AI agents, referred to as "AI Employees," to automate customer service, sales, and support operations. It aims to provide businesses with AI solutions that operate continuously, without breaks, vacations, or errors.

How does Zaia work?

Zaia enables businesses to create AI employees that can:

• Understand and respond to customers: Act like a "ChatGPT" for your company, providing natural and humanized interactions.
• Perform automated tasks: Handle repetitive processes, freeing up human teams for more critical work.
• Access real-time information: Provide accurate and up-to-date information about your company and products.
• Make decisions and solve problems: Resolve issues without human intervention, increasing efficiency.

Key Features and Benefits

• 24/7 Availability: AI employees operate continuously across multiple channels.
• No-Code Platform: Create and manage AI agents without writing any code.
• Multi-Channel Operation: Integrate with various platforms, including WhatsApp, Instagram, and your website.
• Customizable AI Agents: Define the role, tone of voice, and instructions for each AI employee.
• Ready-Made Templates: Start with pre-built templates for generic agents, sales development representatives (SDRs), and Tier 1 support.

Use Cases

Zaia is ideal for:

• Agencies: Selling automation as a service to other businesses.
• Professionals: Scaling support and sales within their company.
• Entrepreneurs: Transforming ideas into innovative products and services using AI.

Zaia AI agents can be used for various roles, including:

• Support: Answering questions, solving problems, guiding users, and sending links and instructions.
• Attendant: Scheduling meetings, sending reminders, collecting information, and transferring to a human agent.
• Salesperson: Qualifying leads, making direct offers, recovering purchases, and closing sales.
• Social Media: Responding to DMs and comments, managing interactions, and providing instant responses.

Integrations

Zaia seamlessly integrates with:

• WhatsApp
• WhatsApp Business
• Instagram (via Manychat)
• Make
• WordPress
• Google Calendar
• Memberkit
• Planilhas e CRMs (via API e Make)

How to Create an AI Employee in Zaia

1. Define the role: Choose a name, describe the AI employee's objective, define the tone of voice, and provide general instructions.
2. Teach about your products/services: Upload files, add links from your website, and provide questions and answers to train your AI employee.
3. Teach the processes: Instruct the AI employee on what to do and how. Integrate the necessary tools for precise execution.
4. Give feedback and evolve: Monitor performance, inspect responses, identify issues, and adjust as needed for continuous improvement.

Customer Success Stories

• Wesley Morales from Marc.IA sold over 20 AI agents even in beta.
• Raphael Costa created SETHINHO VIRTUAL, an AI agent on WhatsApp that answers questions about rights, benefits, and services offered to workers.
• Roberta started selling automation because of Zaia and closed a client in one week with five more interested.

Why is Zaia important?

Zaia helps businesses automate customer interactions, reduce operational costs, and increase conversion rates. By using AI employees, businesses can provide 24/7 support, personalize customer experiences, and focus human resources on more complex tasks.

Zaia Pricing

Zaia offers several pricing plans, including:

• Aceleração: R$249/month (10 AI employees, 5,000 credits)
• Growth: R$490/month (40 AI employees, 10,000 credits)
• Scale Up: R$990/month (Unlimited AI employees, 20,000 credits)

All plans include a free trial, the ability to cancel anytime, and access to technical and management courses.

Where can I use Zaia?

You can integrate Zaia with your website, WhatsApp, Instagram, and other platforms using its API and native integrations.

Why choose Zaia?

Zaia is considered a top AI agent platform, praised for its ease of use, frequent updates, and solutions for various niches. Users have highlighted its ability to remove barriers to AI agent creation and transform complex processes into simple tasks.

In conclusion, Zaia offers a robust solution for businesses looking to leverage AI to automate customer service, sales, and support. Its no-code platform, customizable AI agents, and multi-channel integrations make it a versatile tool for improving efficiency and customer experience.