Trainn

Trainn: The AI-Powered Customer Education Platform for SaaS Businesses

What is Trainn? Trainn is a cutting-edge customer education platform specifically designed for SaaS businesses. It empowers modern teams to create product videos, step-by-step documentation, and launch comprehensive knowledge bases or academies – all without the need for design or development dependencies.

Key Features and Benefits

• AI-Powered Content Authoring: Trainn AI allows users to create professional-quality product videos and step-by-step documentation in minutes. Simply record your screen and let the AI generate engaging content.
• No-Code Knowledge Base: Launch a self-service knowledge base in less than a week without writing a single line of code. Personalize the learning experience based on user logins and embed the knowledge base within your product using an in-app widget.
• Zero-Code Academy: Create, deliver, and manage powerful customer training programs with Trainn's state-of-the-art customer academy. Tailor onboarding experiences, reward users with completion certificates, and leverage advanced video and learner analytics.

How does Trainn work?

Trainn leverages AI to transform screen recordings into various training materials. Here's a breakdown:

1. Screen Recording: Record your screen as you demonstrate a product feature or process.
2. AI-Powered Transformation: Trainn AI automatically converts the recording into:
   • Product Videos: Stunning product videos with AI voiceover, zooms, spotlights, and captions.
   • Product Documentation: Step-by-step documentation with descriptions, which can be turned into interactive walkthroughs.

Why Choose Trainn?

Trainn offers a comprehensive solution for customer education, addressing common challenges faced by SaaS businesses:

• Reduce Training Time: Decrease video creation time by up to 91%.
• Minimize 1:1 Training: Reduce reliance on individual training sessions by up to 63%.
• Rapid Setup: Launch a knowledge base or academy in under a week.

Who is Trainn for?

Trainn is ideal for customer-obsessed teams worldwide, including:

• Customer Success Managers: Improve product adoption and customer retention.
• Support Teams: Reduce support tickets by providing self-service resources.
• Training Teams: Create and deliver engaging customer training programs.

Key Use Cases

• Customer Onboarding: Drive adoption at scale with tailored onboarding experiences.
• Self-Service Support: Empower customers to find answers on their own with a comprehensive knowledge base.
• Customer Training: Deliver structured training programs and track learner progress.

Customer Testimonials

Sabina Rana I Dangal, Head of Support at BuildOps, shares their experience:

"People are feeling more pressed for time. Our customers always ask for quick 1-minute tutorial videos to learn the product. It took exactly 45 days to create over 100 tutorial videos, review, and publish the Learning Center on Trainn. Now we have a self-serve resource that customers can lean on and learn from."

Best way to Educate customers?

Trainn streamlines customer education by offering a centralized platform to:

• Create videos and guides easily.
• Set up a Knowledge Base.
• Launch a full-fledged Academy.

Trainn Pricing

Trainn offers various plans to suit different needs. Explore their pricing options and start a 14-day free trial to experience the benefits firsthand.

Conclusion

Trainn is revolutionizing customer education for SaaS businesses. By combining AI-powered content creation with a no-code platform, Trainn empowers teams to deliver engaging and effective training programs that drive product adoption, improve customer retention, and ultimately, fuel business growth. Its ease of use, rapid deployment, and comprehensive analytics make it a top choice for SaaS companies looking to scale their customer education efforts.