Smartly.AI

Smartly.AI: Revolutionizing Customer Service with AI Agents

Smartly.AI is a no-code platform designed to empower businesses to build, deploy, and monitor AI Agents that provide 24/7 support to users. By leveraging advanced AI technologies, Smartly.AI helps companies automate up to 80% of their customer service interactions, reduce support costs, and improve user satisfaction.

What is Smartly.AI?

Smartly.AI is a conversational AI platform that allows businesses to create AI-powered chatbots (AI Agents) without requiring coding knowledge. These AI Agents are designed to understand and respond to user questions using the business's existing knowledge base, such as website content and files.

How does Smartly.AI work?

Smartly.AI utilizes Retrieval Augmented Generation (RAG) to create AI Agents quickly and efficiently. Instead of training a dedicated model for each project, Smartly.AI's automated ingestion pipeline reduces assistant development time significantly.

The platform works by:

• Ingesting Knowledge: Automatically ingesting data from websites and files.
• Understanding Queries: Using large language models (LLMs) to comprehend user questions, even with typos or grammatical errors.
• Generating Responses: Responding in over 70 languages without needing to translate documents.

Key Features of Smartly.AI

• Effortless Automation: Automate routine inquiries and provide instant answers.
• 24/7 Availability: Offer round-the-clock customer support.
• Cost Reduction: Lower operational costs through automation.
• Scalability: Easily expand customer service operations as needed.
• Revolutionary AI Comprehension: Understands and responds accurately using advanced language models.

Why choose Smartly.AI?

• Custom AI Agent in Just 14 Days: Rapid deployment with automated ingestion pipeline and dedicated customer success support.
• All-in-One Management Platform: Includes knowledge base management, satisfaction surveys, conversation history, and detailed activity reports.
• Compatibility with Major LLMs: Works seamlessly with OpenAI, Mistral AI, Anthropic, Cohere, and Google models.
• Versatile Integration: Deploy AI Agents across various channels, including websites, mobile apps, Messenger, WhatsApp, and X (formerly Twitter).

Who is Smartly.AI for?

Smartly.AI is ideal for businesses across various industries, including:

• Banking
• Telecom
• Government
• Healthcare

It is particularly beneficial for companies looking to:

• Improve customer satisfaction by providing instant and accurate support.
• Reduce operational costs by automating routine customer inquiries.
• Scale their customer service operations efficiently.

Integrations

Smartly.AI offers seamless integrations with various platforms and AI models, including:

• LLMs: OpenAI (GPT-3.5, GPT-4, GPT-4 Turbo, GPT-4o), Mistral AI (Mistral 7B, 8X 7B), Anthropic (Claude 3 Opus, Sonnet, Haiku), Cohere (R+), Google (Gemini).
• Channels: Website, Mobile Apps, Messenger, WhatsApp, X (Twitter).

How to use Smartly.AI?

1. Sign Up: Contact Smartly.AI to start your journey.
2. Integrate Knowledge: Upload your documents (website content, files) to the platform.
3. Customize Your AI Agent: Configure your AI Agent using the no-code platform.
4. Deploy: Deploy your AI Agent on your desired channels.

Smartly.AI in Action: Use Cases

• E-commerce: Enhance customer experience by offering personalized solutions and detecting latent needs.
• Customer Support: Provide instant answers to frequently asked questions, reducing the workload on human agents.

News and Insights

Stay updated with the latest developments and insights from Smartly.AI:

• Bridging AI and Local Languages: Initiative to tackle regional language challenges.
• Enhancing Transparency and Security: Improvements in observability for conversational agents.
• The Smartly Way for Successful RAG Projects: Ensuring comprehensive and effective RAG chatbot solutions.

FAQ

• What is an AI agent? An AI agent is a software entity that uses AI to perform tasks on behalf of a user.
• What is RAG? Retrieval Augmented Generation, a technique to improve the quality of AI-generated responses.
• Which LLM are you using? Smartly.AI is compatible with multiple LLMs including OpenAI, Mistral AI, Anthropic, Cohere, and Google models.

Smartly.AI is transforming customer service by providing businesses with the tools to create intelligent, efficient, and scalable AI Agents. By automating routine inquiries and offering 24/7 support, Smartly.AI helps companies enhance customer satisfaction, reduce operational costs, and stay ahead in today's competitive landscape. Whether you're in banking, telecom, government, or healthcare, Smartly.AI can help you revolutionize your customer service operations.