Smart Pineapple
Overview of Smart Pineapple
What is Smart Pineapple?
Smart Pineapple is a specialized consulting service focused on AI-powered digital marketing for the hospitality and tourism industry. Founded by hospitality marketing expert Kay Walten with over 35 years of experience, it empowers vacation rentals, boutique hotels, property managers, and destinations to grow direct bookings, simplify guest services, and establish long-term visibility. Unlike generic templates or third-party platform dependencies, Smart Pineapple crafts tailored strategies that businesses truly own, blending human insight with practical AI tools for authentic, loyalty-driven results.
Key Features of Smart Pineapple
- Customized AI Strategies: Tailored for unique operations, from mountain lodges to coastal towns, ensuring strategies align with how your business actually runs.
- Guest Experience & Positioning: Tools and tactics to re-attract past guests and draw in new ones through clear, creative communication.
- Digital Marketing Mastery: Covers voice search optimization, visibility building, social media, email campaigns, booking funnels, and website enhancements.
- Balanced AI Integration: Applies AI efficiently for automation and insights while prioritizing human connection in hospitality.
- Flexible Support Models: Options for one-time projects, ongoing partnerships, done-with-you or done-for-you services, training, and speaking engagements.
- Proven Results: Backed by glowing client testimonials and recognition like 'Top 10 Smart Hospitality Solution Companies 2024' by Travel & Hospitality Tech Outlook.
| Feature | Benefit |
|---|---|
| AI for Content & Campaigns | Reduces overwhelm in social media, algorithms, and booking platforms. |
| Direct Booking Optimization | Cuts reliance on third-parties, boosting revenue control. |
| Guest Loyalty Focus | Builds predictability and trust for repeat business. |
| Training & Workshops | Practical AI lessons, e.g., SCORE Maine sessions on AI for small businesses. |
| Pricing Tiers | $900–$9,900 based on needs, ensuring accessibility. |
How Does Smart Pineapple Work?
The process is collaborative and human-centered: Collaborate to understand your operations, Craft personalized strategies and tools, Calibrate for real-world performance, all backed by experts. No pre-set plans—everything is shaped around your goals. Start with a focused chat to get unstuck, then scale to full consulting, Kay on Demand, or destination partnerships.
For instance, they help with:
- Social Media & Email Flows: Navigating 'new marketing' complexities like endless content demands.
- SEO & Visibility: Long-tail strategies for voice-to-booking funnels.
- Guest Trust Building: Emphasizing operations over hype, as seen in blog posts like 'The Real Cost of a Bad Guest Experience' and 'Forget Points. Loyalty is Built Through Predictability.'
Why Choose Smart Pineapple for Hospitality Marketing?
In an industry where trust and connection matter most, Smart Pineapple stands out by being 'hospitality people—not tech bros.' Clients rave about Kay's patient, passionate approach: 'She’s trying to help. And it shows' (Brian Montgomery, The Killington Group). Others highlight ease in today's algorithm-driven world (Lousensia Parr, Lanzerac Hotel) and forward-thinking STR strategies (Sai Chandrasekharan).
Real-World Value:
- Cost Savings: Avoids inflated marketing costs from poor guest experiences and churn.
- Scalability: Ideal for small teams juggling bookings without overwhelm.
- Industry Alignment: Partners with leaders, speaks at events like Italy’s STR flagship, and supports global brands from Vermont to Cape Town.
Who is Smart Pineapple For?
Perfect for hospitality pros serious about growth: vacation rental owners, boutique hotel managers, property managers, tourism destinations, and STR enthusiasts who value clarity over hype. No AI expertise required—they meet you where you are. Limited to a few clients yearly for hands-on focus.
Best Ways to Get Started with Smart Pineapple
- Book a Chat: Call +1 936-697-6622 or email hello@smartpineapple.ai for a no-fluff discussion.
- Explore Resources: Dive into their blog for insights on guest loyalty and AI applications.
- Join Newsletter: Stay updated on AI for hospitality trends.
- Attend Events: Learn from trainings like SCORE 2025 on AI for small businesses.
Smart Pineapple isn't just consulting—it's a partnership that turns AI into lasting hospitality success. Whether resetting strategy or building momentum, they deliver results that echo, fostering brands guests remember and return to. Ready to rethink your marketing with strategy and soul? Let's connect and build what lasts.
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