Podium

What is Podium?

Podium is an AI-powered lead generation and management platform designed to help businesses convert more leads and increase revenue. It features an "AI Employee" that works around the clock to engage with leads, schedule appointments, and drive repeat business, all with minimal oversight.

How does Podium work?

Podium consolidates all incoming leads from various channels, including calls, texts, website chats, reviews, and third-party apps, into a unified inbox. Its AI then responds to these leads in under a minute, significantly boosting the chances of a sale. The AI Employee also proactively follows up with customers to guide them towards a sale and requests reviews to improve the business's ranking on Google.

Key Features of Podium:

• Lead Capture: Consolidates leads from multiple sources into a single inbox.
• Lead Conversion: Responds to leads in under a minute to increase sales probability.
• Repeat Business: Proactively follows up with customers to drive repeat sales.
• Reputation Management: Requests reviews and responds to customers on review sites to improve Google ranking.

Why Choose Podium?

• 24/7 AI Employee: Works continuously to engage with leads and customers.
• Industry Expertise: Pre-trained on over 10 years of industry knowledge.
• Customization: Tailored to your specific policies and services.

Who is Podium for?

Podium is ideal for businesses in various industries, including:

• Auto
• Aesthetics & Wellness
• Home Services
• Retail

Customer Success Stories:

• Epione: "[Our AI Employee] is excellent. We were going to hire a customer service rep, but now we don't have to."
• Stuart Powell Ford Mazda: "Podium AI has 2x’d our lead response and lead closing rates."
• Arctic Air: "Arctic Air boosts revenue 30% and transforms customer service with AI Employee."

How to use Podium?

1. Sign up: Create an account on the Podium website.
2. Integrate: Connect your various communication channels to Podium.
3. Customize: Configure the AI Employee to align with your business policies and services.
4. Monitor: Keep an eye on the consolidated inbox and review the AI's performance.

What problems does Podium solve?

Podium solves several critical problems for businesses:

• Missed Leads: By consolidating all leads into a single inbox, Podium ensures that no lead is overlooked.
• Slow Response Times: Podium's AI responds to leads in under a minute, significantly improving the chances of a sale.
• Lack of Follow-Up: The AI Employee proactively follows up with customers to guide them towards a sale and encourage repeat business.
• Poor Online Reputation: Podium helps businesses improve their online reputation by requesting reviews and responding to customers on review sites.

FAQ

Q: What industries does Podium support? A: Podium supports a wide range of industries, including auto, aesthetics & wellness, home services, and retail.

Q: How quickly does Podium respond to leads? A: Podium's AI responds to leads in under a minute.

Q: Can Podium help with reputation management? A: Yes, Podium requests reviews and responds to customers on review sites to improve your business's Google ranking.

Q: Is Podium customizable? A: Yes, the AI Employee can be customized to align with your specific business policies and services.

Q: What integrations does Podium offer? A: Podium offers a variety of integrations, including integrations with popular CRM and marketing automation platforms.

Conclusion:

Podium offers a comprehensive AI-powered solution for lead generation and management. By consolidating leads, responding quickly, and proactively following up with customers, Podium helps businesses convert more leads, drive repeat business, and improve their online reputation. With its customizable AI Employee and industry-specific expertise, Podium is a valuable tool for businesses looking to grow and scale. If you are looking to automate your sales process and improve customer engagement, Podium is worth considering.