Pitch Patterns

Pitch Patterns: Enhance Call Center Performance with AI-Powered Conversation Analytics

What is Pitch Patterns? Pitch Patterns is a next-generation AI-powered conversation analytics platform designed to help call centers and sales teams significantly improve their performance. By providing real-time insights and feedback on customer interactions, Pitch Patterns empowers teams to achieve call center excellence.

How Does Pitch Patterns Work?

Pitch Patterns works by automatically analyzing and scoring every call. This allows team members to see their own performance and compare it against others in real-time via live leaderboards. The platform breaks down high-level KPIs into achievable skills, making it easier to train agents and improve overall performance.

Key Features and Benefits

• Real-Time AI Coaching: Train agents 10x faster with AI coaching that provides immediate feedback and guidance.
• Live Leaderboards: Motivate team members with real-time performance tracking and comparison.
• Automated Call Analysis: Every call is automatically analyzed and scored, saving time and resources.
• Multi-Modal Mood Analysis: Analyze sight, tone of voice, and words to understand the emotional context of conversations.
• Large Language Support: Supports multiple languages including English, Russian, Swedish, Norwegian, and Arabic.
• CRM Integrations: Seamlessly integrates with Salesforce and other major CRM platforms.
• Robocall Platform: Provides AI-driven analytics to safeguard your brand from the risks of unconstrained AI in robocalls.

Who is Pitch Patterns For?

Pitch Patterns is ideal for:

• Customer Support Teams: Improve customer satisfaction and resolution rates.
• Direct Sales Teams: Increase sales conversions and revenue.
• Quality Assurance Managers: Streamline call monitoring and evaluation processes.
• AI Agent Managers: Ensure robocalls align with brand standards and customer expectations.
• Growth Leaders: Drive business growth through data-driven insights and coaching.
• Sales Team Managers: Enhance team performance and achieve sales targets.

Why Choose Pitch Patterns?

• Proven Track Record: Over 4 years of innovation with 4 million calls analyzed.
• Comprehensive Analysis: Analysis of six dimensions of communication skills and 25 markers of social skills.
• Easy Integration: Integrates with major Telco providers and Telephony services, as well as Google Meet and Zoom.

Is your company ready for 2030?

Pitch Patterns offers robocalls and AI-driven analytics that safeguard your brand from the risks of unconstrained AI, while reserving the crucial, human-centric work—especially closing the sale—for skilled people.

Customer Testimonial

Unlike boring SASS software, our Agents Love the design, it is fun and activates interest in learning. Ance, BPO Sales manager

Pricing and Plans

Pitch Patterns offers various plans to suit different team sizes and needs. Contact them to learn more about pricing and find the best plan for your team.

How to Use Pitch Patterns?

1. Integrate Pitch Patterns with your existing CRM and telephony systems.
2. Set up your team members and assign roles.
3. Start recording and analyzing calls.
4. Use the real-time insights and coaching features to improve agent performance.
5. Monitor progress with live leaderboards and detailed reports.

Calculate Your ROI

Use the ROI calculator on the Pitch Patterns website to estimate potential savings and improvements in your call center performance.

Conclusion

Pitch Patterns offers a comprehensive AI solution for call centers looking to improve performance, enhance customer interactions, and drive business growth. With its real-time insights, AI coaching, and seamless integrations, Pitch Patterns is a valuable tool for any organization seeking to achieve call center excellence. By leveraging AI conversation analytics, businesses can optimize their sales strategies, enhance customer service, and safeguard their brand reputation.