Matik

What is Matik?

Matik is an AI-powered data automation platform designed to automate the creation of personalized presentations, documents, and reports directly from your existing data. It helps businesses of all sizes save time, improve efficiency, and increase renewal rates by enabling data storytelling at scale.

How does Matik work?

Matik connects to your existing data sources, such as BI tools, CRMs, data warehouses, and spreadsheets. It uses AI to automatically generate text, visuals, and key insights in your preferred format. You can use if-then logic and your existing data to tell the right story. Matik also enables data storytelling for everyone by ensuring that correct metrics are used, applying best practices, and enabling teams to communicate insights confidently.

Here's a breakdown of how Matik works:

1. Connect Data: Matik integrates with your existing data sources like Salesforce, Highspot, BI tools, and data warehouses.
2. Automate Content: Matik’s AI creates personalized presentations, documents, and reports using your data.
3. Scale Impact: Deliver personalization at any level, automate delivery, and craft new templates.

Key Features of Matik

• AI-Powered Automation: Automate the creation of personalized content with AI.
• Data Storytelling: Enable everyone to communicate insights confidently with correct metrics and best practices.
• Scalable Content: Deliver personalization at any level and automate content delivery.
• Integration: Connects to various data sources like BI tools, CRMs, and data warehouses.
• Format Flexibility: Supports presentations, documents, spreadsheets, PDFs, and email formats.

Why Choose Matik?

• Increase Renewal Rates: Matik can increase renewal rates by up to 22%.
• Save Time: Matik can save up to 150 hours per month.
• Reduce Data Questions: Matik can reduce data questions by up to 50%.
• Improve Customer Adoption: Matik can increase customer adoption by up to 34.4%.
• Touch More Accounts: Matik can help you touch more accounts, with increases of 32% to 344% reported.
• Team Adoption: 100% adoption across global teams.

Who is Matik for?

Matik is designed for teams across various departments, including:

• Customer Success
• Operations
• Analytics
• Enablement
• Finance

It caters to various industries, such as:

• Information Technology & Services
• Healthcare & Life Sciences
• Construction & Manufacturing
• Energy & Utilities
• Retail & Consumer Goods
• Financial Services & Insurance
• Travel & Leisure
• Public Sector & Education
• Media & Entertainment

Customer Success with Matik

Numerous customer stories highlight Matik's impact:

• Bazaarvoice: James Miller noted that Matik shifts the focus from creating slides to creating meaningful outcomes.
• Zapier: Sara Bonanno emphasized that Matik is essential for companies needing more than one story for all customers.
• Samsara: Salim Salha stated that Matik enables CSMs to provide tactical feedback on ROI, enhancing customer relationships.
• Other customers have reported significant time savings, better decision-making, and improved customer engagement.

Practical Applications and Use Cases

Matik is versatile and can be applied in several practical scenarios:

• Customer Success Reviews: Automate the creation of data-driven resources for impactful discussions with customers.
• Sales Presentations: Enhance velocity and effectiveness by quickly pulling data from different sources into customer-facing presentations.
• Reporting and Analytics: Improve customer retention by delivering accurate and actionable insights.

Maximizing Your ROI with Matik: Best Practices

• Align Content with Customer Needs: Use if-then logic to ensure your messaging is relevant and personalized.
• Leverage Integrations: Maximize the benefits by fully integrating Matik with your existing data sources.
• Empower Your Teams: Ensure your teams are well-trained and understand how to leverage Matik's features to their full potential.

By focusing on automation, personalization, and data-driven insights, Matik can significantly improve your customer success, operations, and overall business performance.

Best way to automate data reporting?

The best way to automate data reporting is by using an AI-powered platform like Matik, which connects to your data sources, automates content creation, and scales its impact. This results in better customer relationships, significant time savings, and increased revenue.