Layup

Layup: AI-Powered In-App User Guidance

What is Layup?

Layup is an innovative AI-powered in-app cursor agent designed to guide users within your product seamlessly. By deploying just one line of code, Layup helps onboard users, showcase features, and significantly reduce the volume of support tickets, making it an invaluable tool for businesses focused on user experience and efficient customer support.

How Does Layup Work?

Layup leverages AI to provide a guided experience for your users, almost as if you were sitting next to them. Here’s a breakdown of its key functionalities:

• Effortless Onboarding: Accelerates the time to value for new users with interactive, in-app onboarding experiences. No manual effort or one-on-one sessions are needed.
• Feature Showcasing: Seamlessly presents new features to the right users at the right time, turning every product update into measurable ROI.
• Dual Guidance Modes: Offers both cursor and conversational guidance, allowing users to switch between modes in real-time for a comprehensive learning experience.

Key Features and Benefits

• AI-Powered Guidance: Layup uses AI to autonomously learn and relearn your product, eliminating the need for manual tagging.
• Personalization: Adapts intelligently to user access, roles, and permissions, ensuring that guidance is always relevant.
• Segmentation: Built-in segmentation tools allow you to target and grow your key accounts effectively.
• Integration: Works seamlessly with your existing content and documentation, allowing for instant connection to any source.
• Customization: Fully customizable to match your brand, from colors to icons.
• Easy Deployment: Deploys in less than 5 minutes with just one line of code, compatible with any product stack.
• Security: Blinded and compliant with 3rd party standards including HIPAA, GDPR, and SOC2.

Why Choose Layup?

Layup offers a unique solution to common challenges in user onboarding and product adoption:

• Reduces Support Tickets: By proactively guiding users, Layup minimizes the need for manual support and resolves issues in real-time.
• Enhances User Engagement: Interactive guidance ensures that users not only follow steps but also understand the product, increasing engagement and satisfaction.
• Drives ROI: By showcasing new features and guiding users to key functionalities, Layup helps maximize the return on every product update.

Who is Layup For?

Layup is designed for businesses of all sizes looking to improve user onboarding, product adoption, and customer support. It is particularly valuable for:

• Software Companies: Streamlining user onboarding for SaaS products.
• Product Managers: Showcasing new features and updates to drive adoption.
• Customer Success Teams: Reducing support tickets and improving customer satisfaction.

User Testimonials

According to Santtu Koivumäki, Co-founder & CEO of Zero, "Layup’s real-time support for users is pure magic."

Alex Lee, Co-founder & CEO of Truewind, adds, "Layup has been an absolute game changer. Users don't just follow steps, they actually understand our product."

How to Use Layup?

1. Installation: Simply paste the one-line code into your product.
2. AI Learning: Layup autonomously learns your product without any manual tagging.
3. Customization: Customize the appearance to match your brand.
4. Segmentation: Target specific user groups with tailored guidance.

Conclusion

Layup is more than just an in-app guidance tool; it's a comprehensive solution for user engagement and support. By leveraging AI, it offers personalized, real-time guidance that enhances user satisfaction and drives business growth. Whether you're launching a new product or looking to improve user adoption, Layup provides the tools you need to succeed.