Koncert

What is Koncert?

Koncert is an AI-powered sales engagement platform designed to revolutionize B2B sales calls. It provides a suite of dialers, including AI Parallel Dialer, AI Flow Dialer, Agent-Assisted Dialer, and Click to Call Dialer, tailored to meet various team needs. Beyond dialing, Koncert offers multi-channel sales sequencing (phone, email, video, social), AI-driven coaching through AI PitchLab, Waterfall Data Enrichment, Remote Salesfloor capabilities, and advanced Caller ID Management.

How does Koncert work?

Koncert leverages AI and machine learning to streamline and optimize sales processes. Here’s a breakdown of its key features and functionalities:

• AI-Powered Dialers: Koncert's AI Parallel Dialer significantly increases the number of dials a sales team can make in a shorter period. Users have reported making 4x the number of dials. The AI Flow Dialer and Agent-Assisted Dialer offer different approaches to optimize call flow and agent engagement.
• Automated Local Presence: Automatically selects local Caller IDs based on the prospect's area code, which enhances connect rates by presenting a local presence.
• Automated Caller ID Health: The Heat Map feature monitors daily usage and scans Caller IDs’ appearance in real mobile phones to ensure they are clean and managed, reducing the likelihood of calls being marked as spam.
• Remote Salesfloor: Replicates the traditional salesfloor workspace experience, fostering motivation and collaboration among remote team members.
• Conversation Intelligence: AI scans and detects objections during calls, enabling managers to provide targeted coaching at scale. Call recordings can be stored in a call library for training purposes.

Key Features and Benefits

• Increased Prospect Conversations: Users experience up to 8x more prospect conversations.
• Higher Connect Rate: Achieve up to 50% higher connect rates due to embedded phone technology and AI.
• Comprehensive Analytics: Drill down to see performance at the rep or list level, identifying issues and opportunities for improvement.
• Remote Coaching: Managers can monitor live calls and provide real-time coaching without the prospect hearing.
• Parking Lot: This feature quarantines bad numbers using workflow rules, ensuring reps focus on legitimate leads.

Why choose Koncert?

• Efficiency: Users have reported that Koncert’s efficiency is unparalleled, thanks to its ability to call multiple numbers simultaneously.
• Ease of Use: The platform is designed to be user-friendly, with a seamless onboarding process and intuitive interface.
• Enhanced Meeting Booking: Koncert has been shown to significantly enhance teams' ability to book meetings at a higher rate, leading to more closed deals.

Who is Koncert for?

Koncert is ideal for:

• Account Executives: Streamlining prospecting and enabling more phone conversations with ideal customers.
• XDR Managers: Providing dashboards and call recordings to train and coach SDRs/BDRs/TDRs effectively.
• Chief Revenue Officers: Empowering sales teams to find new opportunities and shorten sales cycles.
• Inside & Field Sales Managers: Increasing team productivity and tracking key metrics.
• Marketing Teams: Improving MQL to SQL conversion ratios through more conversations.

Koncert also caters to inbound and outbound sales strategies and supports account-based sales by facilitating multi-threading in target accounts.

Integrations

Koncert seamlessly integrates with existing CRM systems and other sales tools, ensuring a smooth workflow and data synchronization.

Customer Testimonials

• Zoran K.: "Koncert is an awesome tool. We are able to make 4x the number of dials in a shorter period of time."
• Verified User: "Great AI auto dialer - IT makes so many calls."
• Edwin T.: "What I like the best about Koncert is that it has no comparison in efficiency."
• Josie J.: "Koncert has been very seamless and easy to use."
• Smith G.: "Koncert has strongly enhanced our teams ability to book meetings at a higher rate."

How to use Koncert?

1. Upload lists of pending calls via CSV files or integrations like SalesLoft.
2. Configure the dialer settings to align with your sales strategy (e.g., AI Parallel Dialer for rapid dialing).
3. Utilize the Heat Map to ensure Caller ID health and maintain optimal connect rates.
4. Leverage the Remote Salesfloor for team collaboration and coaching.
5. Use the AI PitchLab for AI-driven coaching and improvement.

Conclusion

Koncert is a robust AI-powered sales engagement platform that offers a wide array of features designed to boost sales productivity and connect rates. With its AI-driven dialers, comprehensive analytics, and seamless integrations, Koncert is a valuable tool for B2B sales teams looking to optimize their prospecting efforts and drive revenue growth. Whether you’re an account executive, sales manager, or CRO, Koncert provides the tools and insights needed to succeed in today’s competitive sales landscape.