HeySam
Overview of HeySam
HeySam: Unlock Sales Knowledge with AI
HeySam is an AI-driven platform designed to revolutionize sales teams by unlocking the knowledge trapped within sales calls. It offers conversation intelligence delivered directly in Slack, transforming tribal knowledge into an AI Sales Engineer capable of providing live call backup and assistance with RFPs.
What is HeySam?
HeySam is more than just a call recorder; it's an AI-powered solution that integrates seamlessly with your existing workflow to enhance sales performance. It helps sales teams capture, analyze, and leverage the insights from their customer interactions.
How does HeySam work?
HeySam operates through a multi-level process to maximize its effectiveness:
- Level 1: Invite Sam to Sales Calls: Sam attends sales calls to observe and learn how top performers on your team sell. During these calls, it generates prospect briefs, summaries, follow-ups, and CRM updates. HeySam can also be trained on past calls, even if you already have a call recorder in place.
- Level 2: Sam Builds a Knowledge Base: By shadowing sales reps and Sales Engineers, Sam constructs a dynamic knowledge base that stays up-to-date. This eliminates the need for manual curation of a formal knowledge base.
- Level 3: Augment Sam With Docs: Enhance Sam’s capabilities by providing access to formal knowledge bases, such as documents, collateral, and videos. This allows Sam to ground its answers in verified documentation.
- Level 4: Sam Gives Live Call Help: During live calls, Sam acts as a virtual sidekick, providing real-time answers to customer questions and suggesting what to ask next. This ensures sales reps are always prepared.
- Level 5: One Platform, Endless Possibilities: Deploy Sam in various environments like Slack for team ramp-up, Google Sheets for RFP assistance, or as an “Ask AI” bot to guide customers.
Key Features and Benefits
- Conversation Intelligence in Slack: Receive call summaries, notes, and action items directly within Slack, eliminating the need to switch between platforms.
- AI Sales Engineer: Leverage AI agents for CRM updates, live call support, and RFP completion.
- AI RFP Copilot: Streamline the RFP process with AI-generated responses and support.
- Ask AI Bot: Provide instant answers to customer questions on your website or community forums.
- Cost-Effective Solution: Replace expensive call recorders, stagnant Slackbots, and clunky RFP software with a single, affordable platform.
Why Choose HeySam?
- Seamless Integration: HeySam integrates with Slack, Google Sheets, and other tools to fit into your existing workflow.
- Dynamic Knowledge Base: Sam automatically builds and maintains a knowledge base from your sales calls, ensuring information is always current.
- Real-Time Assistance: Sam provides live call support, helping sales reps answer questions and close deals more effectively.
- Scalable Solution: Whether you're a startup or a large enterprise, HeySam can scale to meet your needs.
Who is HeySam for?
HeySam is ideal for:
- Sales Teams: Enhance productivity, improve call performance, and streamline CRM updates.
- Sales Engineers: Provide real-time technical support and accelerate the RFP process.
- Customer Success Teams: Improve customer engagement and provide instant answers to customer questions.
Customer Testimonials
- Tim Chung, VP Sales & Customer Success: “Sam’s Slack integration was the aha moment. I don't even have to go into the platform. I can stay where I'm operating with my team, and get answers from Sam.”
- Dan Joo, Senior Solutions Engineer: "Instead of hiring more people right away, we can multiply my impact by having an AI assistant (Sam) join the calls and handle technical questions in real time."
- Brent Krempges, Chief Customer Officer: "What surprised me the most about this is that my team fought for HeySam. It was the one tool that had the strongest sentiment and adoption across the entire team."
How to Use HeySam
- Invite Sam to your sales calls to start capturing valuable insights.
- Connect Sam to your knowledge base to provide accurate and consistent answers.
- Deploy Sam in Slack, Google Sheets, or as an AI bot to support your team and customers.
HeySam is revolutionizing the way sales teams operate by unlocking the power of conversation intelligence and providing AI-driven assistance. Book a demo today and discover how HeySam can transform your sales performance.
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